LCorp IT is a Gold Coast and Brisbane managed service provider delivering helpdesk, cybersecurity and cloud infrastructure to SMBs and mid-market firms across south-east Queensland.
A full managed-services stack delivered by engineers across the Gold Coast and Brisbane. No tier-one offshoring, no surprise vendor handoffs.
24/7 helpdesk with proactive monitoring. Local engineers, ITIL-aligned ticketing, and SLAs in writing.
Hardening, MFA, EDR and reporting aligned to ASD Essential 8, CIS Controls, Cyber Cert AU and ISO 27001.
Tenant design, identity, Intune device management, and Azure infrastructure.
Business-grade internet across the Gold Coast and Brisbane - private fibre, NBN Enterprise Ethernet and 5G failover with managed routers.
Immutable backups, tested DR runbooks, and recovery-time guarantees in writing.
Teams Direct Routing, hosted PBX and SIP trunking. 13, 1300 and 1800 inbound numbers, plus fleet SIM mobile plans.
TP-Link Omada, Ubiquiti and Meraki. Site surveys, VLAN segmentation and SD-WAN for multi-site.
Laptops, servers, AV. Standardised SOEs, asset tagging, and lifecycle replacement.
ISO 27001, Essential 8, CIS Controls and Cyber Cert AU evidence-gathering, audits and continual improvement.
Six commitments we make to every client - and the operational mechanisms that back them up.
Every ticket is triaged by an engineer based across the Gold Coast and Brisbane. No overseas tier-one queues, no time-zone games. Priority 1 incidents acknowledged in under ten minutes, 24/7.
Every environment is designed to ASD Essential 8 maturity level 2 from day one. Hardening, MFA, EDR and immutable backup are part of the standard build, not optional add-ons.
No padded hours, no surprise project invoices, no gotcha clauses. You'll know what you're spending - and exactly why - every single month.
Quarterly business reviews, three-year technology roadmaps, and budget forecasts come standard. We sit on your side of the table when you're talking to vendors.
A distributed team working from home offices across the Gold Coast and Brisbane. We'll be on-site when it matters - from Coolangatta to Caboolture - and we know your other vendors and trades by their first name.
We don't churn through clients or chase quick wins. Most of our clients have been with us since day one - and we treat every engagement as a long-term relationship, not a transaction. Your success is how we measure ours.
Switching MSPs is most prospects' biggest worry. Here's exactly what happens - week by week - from the day you sign to your first quarterly review.
Senior engineer walks every site, every server, every cloud tenant. Nothing skipped, nothing assumed.
RMM, EDR, backup agents and ticketing live across the fleet. Admin credentials rotated and vaulted.
MFA enforced, patching automated, application control configured, and admin privileges right-sized.
Immutable backups verified, runbooks written, and a live restore drilled end-to-end before sign-off.
Roadmap, budget and risk dashboard presented to your leadership team. You're now in steady-state.
We focus where downtime, breach risk and compliance pressure are highest - and where the operating playbook actually matters.
Legal, accounting and advisory firms - secure document workflow, time-billing platforms, and trust-account compliance.
Multi-site networks, ruggedised mobile fleets, and project-management platforms that survive site conditions.
The right amount of IT - properly secured, properly documented - without the overhead of an internal team.
Co-managed engagements, ITIL-aligned processes, and vCIO governance that sits alongside your in-house team.
Multi-office networks, CRM and trust-accounting platforms (PropertyMe, ConsoleCloud, Rex), plus mobile-first fleets for agents on the road.
Ensuring your IT infrastructure is compliant with NDIS Practice Standards - secure participant records, encrypted client data, audit-ready access controls and Essential 8 hardening for Quality & Safeguards readiness.
Straight answers to the things prospects ask before signing - no marketing fluff.
Helpdesk is staffed 24/7. Priority 1 incidents - business-down, security events, ransomware indicators - get a response in under ten minutes, any hour, any day. Lower-priority tickets logged after hours are queued for the next business day unless your plan includes 24/7 standard support.
Standard agreement is twelve months with a thirty-day exit clause after the initial term. If you ever leave us, we hand over network diagrams, runbooks, vendor contacts and admin credentials in plain English - and we'll work alongside your incoming provider to make the transition painless.
Flat per-seat per-month, all-you-can-eat support. No padded hours, no project surprises, no after-hours premium for managed clients. Hardware, telco and cloud licensing pass through at cost or near-cost. You get a single monthly invoice and exact line-item visibility.
Yes - we design every environment to ASD Essential 8 maturity level 2, and align to ISO 27001, CIS Controls and Cyber Cert AU. For NDIS providers we map controls directly to the NDIS Practice Standards and Quality & Safeguards framework, with audit-ready evidence packs prepared on request.
For managed clients, our Blackpoint MDR partner triages the incident in real time, isolates affected endpoints, and our on-call engineer contacts you within ten minutes. Immutable backups via Acronis mean we can restore clean systems without paying a ransom. We've also rehearsed it - every client gets a live DR drill during onboarding.
Our remote helpdesk and cloud services are nationwide - we manage clients across QLD, NSW and VIC. On-site visits are concentrated across south-east Queensland, from Coolangatta to Caboolture. For multi-state organisations we partner with vetted on-site technicians wherever a hands-on touch is required.
Book a free, no-obligation consultation. A senior engineer spends an hour reviewing your environment, risks and roadmap, then sends you a clear written recommendation - even if it isn't us. No pitch deck, no sales pressure.
An hour with a senior engineer reviewing your environment, risks and roadmap. No pitch deck - a clear picture of what we'd recommend, even if it isn't us.